This service includes the management, maintenance and support of hardware equipment and software and information systems since the establishment of the company as one of the main services provided by Nazarie Pardazan Parsian Company.
The customers of this service are medium and large organizations, institutions, institutes and public and private companies that have entrusted the support of their data center, network infrastructure and services to Nazarie Pardazan Parsian.
The mentioned services are provided by about 100 skilled and experienced experts and specialists of the company who are either located on the customer’s sites or are present in the company’s headquarters buildings.
The vast majority of these experts have completed international courses and obtained relevant certifications.
IT support services in this company are always provided based on the most up-to-date service delivery solutions and based on valid international principles and frameworks such as ITIL and COBIT in order to have the greatest alignment and compatibility between the needs and business goals of customers and information technology. And make connections.
In this regard, the company’s approach has always been on preventive maintenance (Preventive Maintenance) using the new method of Predictive Maintenance (Predictive Maintenance) so that customers can go to their main business with peace of mind and the suggestions and solutions provided by experts in order to Improve the performance of affairs in the organization.
Nazarie Pardazan Parsian Company provides the mentioned services centrally and at the customer’s main site or widely by its branches and agencies throughout the country.